1. Introduction
BenBetter AI, LLC ("BenBetter," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.benbetter.ai and use our services, including our AI-powered chatbot solutions designed to streamline employee benefits communication across various platforms.By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the website or use our services.
2. Information We Collect
We may collect information in the following ways:
a. Personal Information You Provide
Contact Information: Name, email address, phone number, and company details when you fill out forms or contact us.
Account Information: If you create an account, we collect login credentials and related information.
Communication Data: Information contained in your messages when you contact us directly.
b. Information Collected Automatically
Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and timestamps.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the collected information to:
Provide, operate, and maintain our services.
Improve, personalize, and expand our services.
Understand and analyze how you use our services.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following situations:
With Service Providers: We may share your information with vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer service.
For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, regulation, legal process, or government request.
Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred to another entity.
With Your Consent: We may share your information with third parties when we have your consent to do so.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
If you are a resident of certain U.S. states (such as California), you may have specific rights regarding your personal information, including:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete the personal information we collect from you, subject to certain exceptions.
Right to Opt-Out: You have the right to direct us not to sell your personal information (we do not sell personal data, but we honor these rights regardless).To exercise these rights, please contact us at support@benbetter.ai.We will not discriminate against you for exercising any of your rights.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal data from a child without verification of parental consent, we will delete that information promptly.
10. International Data TransfersBenBetter AI, LLC is based in the United States. If you are accessing the website from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States, where our servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” at the top of this page. Your continued use of our services after any modification constitutes your acceptance of the new terms.
